Travel DX Solutions
We’re building the infrastructure for tourists visiting Japan right here in Japan. From check-in to repeat purchases, we provide a seamless, end-to-end experience centered on each traveler’s digital ID.
It all starts at the hotel check-in. While solving challenges faced by businesses on the ground, we deliver a digital wallet to each and every traveler. From there, an AI agent accompanies travelers throughout their trip, while payments are quietly processed behind the scenes using stablecoins.
Payments handled by AI agents are undoubtedly the future. However, they won’t just happen on their own. Building up real-world use cases at true scale— that’s exactly what UPBOND is doing on the ground in Japan.
Three Industry Challenges That Fragment the Travel Experience
Travelers retain control over their data, while facilities can streamline their operations. This new experience platform reconciles these two seemingly conflicting needs.
Growth in Inbound Demand
The burden of supporting multiple languages and currencies, as well as identity verification, is increasing. Since we cannot fully meet language and payment needs, the procedures required when customers visit the store have become a bottleneck.
Labor Shortages in the Hospitality Industry
We have to manage front-desk operations with a limited staff, and the workload associated with in-person procedures hinders our ability to maintain and improve the customer experience.
Data is scattered across facilities, resulting in a fragmented experience
Traveler information is managed separately by each facility, resulting in suboptimal interactions during and after their stay, which disrupts the path to repeat business.
Web3 Regicard — Digital ID Self-Check-In
A self-check-in solution utilizing DID/VC (Decentralized ID and Verifiable Credentials). It allows you to securely share your passport information in advance before arriving at the store, minimizing the check-in process at the front desk.
Self-Check-In
Streamline check-in procedures by pre-registering your passport and verifying your identity before your visit.
Selective Disclosure of Information
Travelers can choose for themselves what information to disclose to the facility (self-sovereign data management).
Multilingual and Multicurrency Support
Meeting the language and payment needs of inbound travelers.
Proven Track Record in Live Operations
The "MIMARU" apartment hotel chain is now fully operational at 27 locations. APA Hotel has also begun full-scale operations.
Pre-registration
Share your passport information securely via your smartphone before visiting the store.
Identity Verification (DID/VC)
Identity verification using decentralized IDs and verifiable credentials. Travelers retain control over their data (selective disclosure).
Check-in Complete
Minimize front-desk procedures and reduce in-person interactions when customers visit.
Travel Agent AI — Personalizing the Travel Experience
A concept for an AI agent that leverages travelers’ self-sovereign data to personalize their experiences during their stay. By integrating with the traveler ID accumulated in Web3 Regicard, it optimizes touchpoints both during and after their stay.
Multilingual Chatbot
Automatically responds to guest inquiries in multiple languages.
Personalized Recommendations
We recommend nearby restaurants and activities tailored to travelers' preferences.
Repeat Customer Initiatives
Promoting repeat visits and personalized offers based on stay data.
Client Companies and Partners
Take the Customer Experience to the Next Level
We’re transforming the digital customer experience with Web3 authentication and AI agents. Feel free to contact us for a consultation.