Privacy Policy

UPBOND, Inc. deeply recognizes that customers' personal information is important information that constitutes privacy in the development and sales business of our SaaS service "UPBOND", and when handling personal information in the course of our business, we will comply with the laws and regulations concerning personal information and our We will respect our customers and live up to their expectations and trust in us by establishing internal regulations and organizational systems and striving to protect personal information in an appropriate manner.

Acquisition, use and provision of personal information

We will specify the purposes for which personal information is to be used within the scope of our business activities, and will acquire, use, and provide personal information fairly and appropriately to the extent necessary to achieve those purposes. We will also take steps to ensure that personal information acquired will not be used for purposes other than those specified.

Compliance with Laws and Regulations

We will comply with laws, national guidelines, other norms, and social order concerning personal information, and strive to protect personal information appropriately.

Appropriate management of personal information

We are fully aware of the risks of unauthorized access, loss, destruction, falsification, and leakage of the personal information we handle, and we will implement reasonable security measures and take appropriate corrective action if problems arise.

Responding to inquiries

We will respond appropriately to inquiries from the person concerned regarding disclosure, correction, suspension of use, or complaints about personal information handled by us.

Continuous Improvement

We have established management regulations and a management system for the protection of personal information, which are thoroughly implemented by all employees, and are regularly reviewed in an effort to continuously improve our personal information protection management system.

Personal information handled by us

We are committed to the appropriate protection of personal information in accordance with our "Personal Information Protection Policy". We hereby inform you of the personal information that we obtain or retain for the purpose of our business as follows.

(1) Name and address of the business operator handling the personal information, and if the business operator is a corporation, the name of its representative

NAME OF BUSINESS: UPBOND CO.

CEO: Takashi Mizuoka

ADDRESS: MANSION 31 8F, 6-31-15 JINGUMAE, SHIBUYA-KU, TOKYO

(2) Name or title, affiliation and contact information of the personal information protection administrator (or his/her representative)

Personal Information Protection Manager: Tsuneta Nakajima

Email: corp@upbond.io

Phone number: 03-6275-0952

(3) Purpose of use of personal information

The purposes of use of personal information handled by the Company in the course of its business activities are as follows

(4) Contact for inquiries regarding personal information

Complaints, consultations, and inquiries regarding the handling of personal information, including those related to retained personal data, should be directed to the [Inquiry Desk] below.

(5) Name of the authorized personal information protection organization to which you belong and where to submit complaints

nashi (Pyrus pyrifolia, esp. var. culta)

(6) Procedures for disclosure, etc.

We will promptly respond to requests for disclosure, etc. (notification of purpose of use, disclosure, correction, addition or deletion of
content, suspension of use, elimination, and suspension of provision to third parties) of retained personal data by the person in question. If you wish to make such a request, we will respond to your request within a reasonable period of time and to a reasonable extent after confirming that the person making the request is the person in question or a
representative of the person in question.

(7) Method and contact for receiving disclosure, etc.

Please contact the following reception desk for requests for disclosure, etc., of retained personal data.
Please fill out the form, enclose the necessary documents, and send it to us by mail, fax, or e-mail (the sender is responsible for the cost of sending the form). （Please fill out the form and send it to us with the necessary documents.) After confirming the identity of the person in question (or his/her representative), we will respond to the request in writing. Please note that we may not be able to respond to requests for disclosure that do not comply with this method.

(8) Measures taken for the safe management of personal information

IN ORDER TO HANDLE PERSONAL INFORMATION STRICTLY, WE HAVE ESTABLISHED PERSONAL INFORMATION PROTECTION REGULATIONS BASED ON THE PERSONAL INFORMATION PROTECTION POLICY IN ACCORDANCE WITH JIS Q 15001, AND ARE OPERATING A PERSONAL INFORMATION PROTECTION MANAGEMENT SYSTEM. TO ENSURE THE PROPER HANDLING OF PERSONAL INFORMATION, WE HAVE IMPLEMENTED SAFETY CONTROL MEASURES FROM FOUR PERSPECTIVES: ORGANIZATIONAL, HUMAN, PHYSICAL, AND TECHNICAL.

We outsource our services to third parties outside of Japan, but we take appropriate security control measures, such as understanding the external environment. For more information on specific safety control measures, please contact us at the following address.